Terms of Service
Last revised on: June 19, 2025
The website located at www.PETKIT.com (the “Site”) is owned and/or operated by PETKIT US LTD and/or its subsidiaries, PETKIT Technology US Limited and PETKIT Smart Technology LTD (collectively, “PETKIT”, “us”, “our”, and “we”). The Site includes any related blogs, domains, mobile sites, online services, and applications maintained by PETKIT. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
THESE TERMS OF SERVICE (“TERMS”) SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE. BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT). YOU ACCEPT THESE TERMS BY USING ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH PETKIT, INCLUDING WITHOUT LIMITATION, USE OF THE SITE. YOU MAY NOT ACCESS OR USE THE SITE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SITE.
PLEASE BE AWARE THAT SECTION 13.2 OF THESE TERMS CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF YOUR ACCEPTANCE OF THESE TERMS. IN PARTICULAR: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
1. Accounts/Purchase Information
1.1 Account Creation. To use certain features of the Site, you may be required to register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. If you register for an Account, you represent and warrant that: (a) all required registration/account setup information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. PETKIT may suspend or terminate your Account in accordance with Section 11.
1.2 Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify PETKIT of any unauthorized use, or suspected unauthorized use of your Account, or any other breach of security. PETKIT cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
1.3 Purchases. When purchasing products or services through the Site, whether you do so through an Account or a guest (without an Account), you agree to provide current, complete and accurate purchase information for all purchases made at or through our store. If you have an Account, you agree to provide us with accurate Account information and keep your Account information updated, including without limitation, your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
1.4 Personal Information. Your submission of personal information through the Site is governed by our Privacy Policy. Our Privacy Policy can be viewed at https://petkit.com/pages/privacy-policy and is incorporated herein.
2. Access to the Site
2.1 License. Subject to these Terms, PETKIT grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.
2.2 Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site or services offered through or in conjunction with the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.
2.3 Modification. PETKIT reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you. You agree that PETKIT will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site, or any services provided through the Site, or any part thereof.
2.4 No Support or Maintenance. You acknowledge and agree that PETKIT will have no obligation to provide you with any support or maintenance in connection with the Site or services obtained through the Site.
2.5 Ownership. Excluding any User Content (defined below) that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by PETKIT or PETKIT’s suppliers, licensors or service providers. Neither these Terms, nor your access to the Site transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. PETKIT and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.
2.6 Feedback. If you provide PETKIT with any feedback or suggestions regarding the Site (“Feedback”), you hereby assign to PETKIT all rights in such Feedback and agree that PETKIT shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. PETKIT will treat any Feedback you provide to PETKIT as non-confidential and non-proprietary. You agree that you will not submit to PETKIT any information or ideas that you consider to be confidential or proprietary.
3. Optional Services and Tools
3.1 Subscription Services. If you sign up for a monthly subscription service through the Site, you agree to the following terms:
(a) Automatic Billing: Your subscription will be automatically billed at the beginning of each 30-day period using the credit card you provided at checkout.
(b) Recurring Payments: The subscription will continue automatically unless canceled before the start of the next billing cycle.
(c) Cancellation: You may cancel your subscription at any time, but no refunds will be issued for the current billing period. Your service will remain active until the end of the paid period.
We reserve the right to update or modify these terms at any time. Subscription services may be subject to additional terms through the Site that specifically govern the use of said subscription service, in which case, those terms will supersede and control any conflicting terms herein.
Notwithstanding Section 4, payments, including prepayments, for subscriptions are nonrefundable.
3.2 Third-Party Tools. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”AS IS” and “AS AVAILABLE” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
3.3 New Tools and Services. We may also, in the future, offer new services, features and/or products through the Site. Such new services, features and/or products shall also be subject to these Terms of Service.
4. Return Policy
4.1 Returns. We accept returns on eligible products within 30 days of delivery of the product, provided that the product is returned in its original packaging and in unused, resalable condition.
4.2 Return Authorization Required. Before returning a product, customers must contact our support team to obtain a restocking authorization number (RA Number). Returns without an RA Number will not be accepted.
4.3 Restocking Fee, Final Sale, & Shipping Costs.
(a) If the product is not malfunctioning and the package is opened, the sale is final, and no return will be accepted.
(b) If the product is not malfunctioning and the package remains unopened, a 15% restocking fee will apply.
(c) Customers are responsible for all shipping and handling costs associated with returning the product.
4.4 Malfunctioning Products.
(a) If a product is malfunctioning, the customer must return the product to us for verification.
(b) Once the malfunctioning product is received and inspected to confirm it is malfunctioning and all items are returned, we will provide a replacement product of the same model.
(c) If the product is no longer available, we may offer a comparable replacement or, at our discretion, issue a refund.
4.5 Product Specific Return Terms.
(a) Return terms may vary for certain products. If a product page includes specific return terms, those terms will supersede the general return policy stated above. Please review the return terms on the product page before purchasing a product and initiating a return.
(b) We reserve the right to update or modify this return policy at any time.
5. User Content
5.1 User Content. “User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user’s profile or, if applicable, postings). You are solely responsible for your User Content and you warrant and represent that you have the right to use User Content in conjunction with or through the Site. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party, and will indemnify and hold harmless PETKIT for all claims related to your User Content. PETKIT is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.
5.2 License. You hereby grant (and you represent and warrant that you have the right to grant) to PETKIT an irrevocable, nonexclusive, royalty free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the Site and our processing of User Content. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
5.3 Acceptable Use Policy.
The following terms constitute the terms to our “Acceptable Use Policy,” which may be supplemented or revised at any time:
(a) You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party, or (v) that PETKIT’s processing of causes PETKIT to be in violation of any laws, regulation, rights, or obligations or restrictions imposed by any third party.
(b) In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
5.4 Enforcement. We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 11, and/or reporting you to law enforcement authorities.
6. Products or Services (if and as applicable)
6.1 Availability. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our published return policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
6.2 Limiting Sales. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
6.3 Refusal and Cancellation of Orders. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit, reject or prohibit orders in our sole discretion.
6.4 Errors, Inaccuracies and Omissions. Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to a service or product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information related to any service or product is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Site, including without limitation, pricing information, except as required by law. No specified update or refresh date on the Site should be taken to indicate that all information is now accurate.
8. Third-Party Links; Other Users
8.1 Third-Party Links. The Site may contain links to third-party websites and services (collectively, “Third-Party Links”). Such Third-Party Links are not under the control of PETKIT, and PETKIT is not responsible for any Third-Party Links. PETKIT provides access to these Third-Party Links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links. You use all Third-Party Links at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links.
8.2 Other Users. Each Site user is solely responsible for any and all of its own User Content. Since we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, appropriateness, or quality of any User Content. Your interactions with other Site users are solely between you and such users. You agree that PETKIT will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.
8.3 Release. You hereby release and forever discharge the PETKIT (and our officers, employees, agents, successors, assigns, service providers and licensors) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links). IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
9. Disclaimers
THE SITE, INCLUDING ALL PRODUCTS AND SERVICES OFFERRED THROUGH IT, ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND PETKIT (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR LICENSORS AND SUPPLIERS) MAKE NO WARRANTY THAT THE SITE OR ANY PRODUCTS AND SERVICES OFFERRED THROUGH THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
10. Limitation on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PETKIT AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, MEMBERS AND SHAREHOLDERS (COLLECTIVELY, “PETKIT PARTIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY PERSONAL INJURY, INJURY TO PROPERTY, LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF PETKIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF THE AMOUNT PAID FOR THE PRODUCT AT ISSUE OR IF NO PRODUCT IS AT ISSUE OR YOU HAVE BEEN REFUNDED YOUR PURCHASE, THEN FIVE US DOLLARS (U.S. $5.00). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SERVICE PROVIDERS AND LICENSEES WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
11. Term and Termination.
Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. PETKIT will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 through 2.6, Sections 4 through 13.
12. Copyright Policy/Digital Millennium Copyright Act.
PETKIT respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our online Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:
(a) your physical or electronic signature;
(b) identification of the copyrighted work(s) that you claim to have been infringed;
(c) identification of the material on our services that you claim is infringing and that you request us to remove;
(d) sufficient information to permit us to locate such material;
(e) your address, telephone number, and e-mail address;
(f) a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
(g) a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.
Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
*Please provide us with the following information once you have registered with the Copyright Office and delete the yellow highlighted text:*
(a) The name of the designated Copyright Agent for PETKIT is _______.
(b) Name of the Designated Agent.
(c) Address of Agent.
(d) Telephone number of the Designated Agent.
(e) Fax number of the Designated Agent.
(f) Email address of the Designated Agent.
13. General
13.1 Changes. These Terms are subject to revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
13.2 Governing Law. The validity, interpretation and performance of these Terms shall be governed by the laws of the State of California without giving effect to the conflicts of laws provisions or principles thereof. Subject to the requirement to arbitrate below, you agree to the exclusive jurisdiction of the courts located within the State of California to resolve any disputes between the parties and you agree that proper venue is in San Francisco County, California or in the Federal District Courts located in California.
(a) Waiver of Jury Trial. YOU AGREE FOR YOURSELF AND ON BEHALF OF ANY PETKIT YOU ARE USING THE SITE OR SERVICES FOR WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO HAVE A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR ANY SERVICES.
(b) Waiver of Class or Other Non-Individualized Relief. YOU AGREE FOR YOURSELF AND ON BEHALF OF ANY PETKIT YOU ARE USING THE SITE OR SERVICES THAT (I) NO LEGAL PROCEEDING SHALL BE CERTIFIED AS A CLASS ACTION OR PROCEED AS A CLASS ACTION, OR ON A BASIS INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC, OTHER CUSTOMERS OR POTENTIAL CUSTOMERS OR PERSONS SIMILARLY SITUATED, AND (II) NO PROCEEDING HEREUNDER SHALL BE CONSOLIDATED WITH, OR JOINED IN ANY WAY WITH, ANY OTHER PROCEEDING. PETKIT AGREES TO THE SAME LIMITATIONS SET FORTH IN THIS SECTION.
13.3 Export. The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from PETKIT, or any products utilizing such data, in violation of the United States export laws or regulations.
13.4 Disclosures. PETKIT is located at the address in Section 13.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
13.5 Electronic Communications. The communications between you and PETKIT use electronic means, whether you use the Site or send us emails, or whether PETKIT posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from PETKIT in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that PETKIT provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.
13.6 Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to PETKIT is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without PETKIT’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. PETKIT may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
13.7 Copyright/Trademark Information. Copyright ©2025 PETKIT. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
13.8 Contact Information:
PETKIT
657 Brea Canyon Rd #5, Walnut California 91789, United States
Telephone Number: +1 (909) 274-7052
Email: service@petkit.com