I was hesitant to order this because I didn't know if my dogs would fit. I'm quite pleased to report that they both fit just fine.
My dog Jack (the black and white one) weighs 15.6 lbs and is about 11 inches tall to his shoulder. His back is about 14 inches long. My dog Toby (the fawn and white one) weighs 17.2 lbs and is about 12 inches tall to his shoulder and his back is 15 inches long. They both fit comfortably inside.
The dryer is very high quality. I really like the light inside, and the little window on top. It helps a lot to be able to reach in and pet my dogs while they're in there. I also gave them each some of their favorite treats through the window too. For now I'm just trying to get them accustomed to being inside, so I've been putting them in dry for now on low settings (temperature and fan). It is very quiet, though it's not totally silent. It's much better than coming at them with a hair dryer.
Jack took to it a little better than Toby on the first use. Jack really likes warmth (I think it's soothing to his arthritis. Jack also really likes treats. So when I opened the door he actually choose to stay in there. Even after I coaxed him out he kept walking back to it and making eye contact with me. I can't say for sure if he wanted the warmth, the treats, or both, but I'm glad that he seems to like it. Toby was a little more unsure of it, but he still did well and waited patiently for me to let him out. He did accept a few treats while he was in there too. I'm confident that they will both get to the point of being able to be in there for longer use.
I'm not entirely sure what temperature to use for them. It does get very warm in there (I checked without them in it). I plan to keep a close eye on them while they're in there and watch for panting to ensure they're not getting too warm. It seems to have some safety temperature features too, which is nice.
The dryer does seem energy hungry, so I made sure to plug it directly into a wall outlet rather than into an extension cord. The back of our house has an issue where we trip the breaker sometimes when we have our Atomi Smart WiFi Portable Tower space heater turned on in that area, and I'm happy that this dryer did not trip the breaker (though I did notice a lamp on the same circuit flicker). I don't know how much electricity this heater uses compared to the space heater (I don't know a lot about electricity), but I'm glad that it didn't trip the breaker. I plan to make a permanent spot for this dryer in another area of the house where the breaker doesn't tend to trip, but I was curious and wanted to try it in that back part of the house.
The app was not hard to install on my phone and it was easy to connect to the dryer. Though the front button panel seems to do everything too, so it doesn't seem that the app is required (though it is nice). People who prefer app and people who prefer to use control panels both can easily use this. The instruction book that comes with it doesn't have a lot of information in it, but it does contain a useful QR code to watch a video. More videos and information can easily be found online by searching.
Unboxing it was a little bit of a challenge because there are no handles on the top or middle of the dryer. It does have handles on the sides near the bottom, but we weren't aware of that when we were getting it out of the box.
I'm glad that I ordered this dryer. It's very well made and has a lot of nice features. I've been wanting one for a long time, and this one is a lot nicer (and larger) than other dryers I've looked at.