Purobot Crystal Duo Refer-a-Friend Program Rules
About the Program
The Purobot Crystal Duo Refer-a-Friend Program rewards you for sharing with friends. When a new customer places an order and includes your original order email in the order note before payment, we will verify your purchase within 1 to 3 business days. Once verified, the new customer will receive a $10 refund, and you will receive Crystal Litter Set（2 pieces）for each successful referral.
This program is available for a limited time only — valid through August 31, 2025. After August 31, we will contact referrers by email to confirm the total number of Crystal Litter Set they will receive. Shipments will be arranged after confirmation.
*Note:
- If your friend forgets to include your email in the order note, please contact customer service as soon as possible to add it.
- Orders missing the referrer’s email after the program ends will not be eligible for rewards.
How to Participate
Step 1
Refer a friend to purchase Purobot Crystal Duo
Step 2
Your friend must enter your order email in the Order Note before completing their payment
Step 3
We’ll verify your purchase within 1–3 business days
Step 4
Once verified:
– Your friend gets a $10 refund
– You receive Crystal Litter Set（2 pieces）
Limited-Time, Unlimited Referrals
- This referral program ends on August 31, 2025
- There’s no referral cap — recommend as many friends as you’d like
- The more successful referrals, the more Crystal Litter Sets you’ll receive
FAQ
Q: Who qualifies as a new customer?
Anyone who has not previously purchased the Purobot Crystal Duo.
Q: Where does the new customer enter my email?
In the Order Note field during checkout before payment.
Q: What if they forget to write my email or write it incorrectly?
The referrer’s email must be entered in the order note before payment. If your friend forgets or makes a mistake, please contact customer service promptly. After August 31, 2025, missing emails cannot be added or rewarded.
Q: Can I refer more than one person?
Yes! There is no limit to how many friends you can refer. For every successful referral, you’ll receive Crystal Litter Set（2 pieces）.
Q: Can I receive rewards if I return my Purobot Crystal Duo?
No. Only verified referrers with a completed purchase record of Purobot Crystal Duo are eligible.
Q: Are there any location restrictions for purchasing?
Yes, the delivery range is limited to the U.S. mainland, excluding the following regions: Alaska, Guam, Hawaii, Puerto Rico, the U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.