





SPECS
P5121
All PETKIT smart feeders
5 pieces
Silica Gel
4 weeks / piece
- 5 stars: 43 (78%)
- 4 stars: 4 (7%)
- 3 stars: 0 (0%)
- 2 stars: 1 (2%)
- 1 star: 7 (13%)
Keeps food fresh. Fresh meal each dispensed time.
Hey why there is no option for return
Hi Tulashi, we’re sorry for the confusion regarding the return process. Our support team is reaching out to assist you with your return request and help with the next steps. Thank you for your patience, and we’ll do our best to get this resolved for you.
Spectacular
Nice device, working as expected. It only arrived with a burnt charging cable connector. It works fine but not sure why it looks burnt outside the box.
Deeply disappointed. I’ve received $200 worth of subscription products that I don’t need. My emails asking for cancellation are ignored. Links in emails for account management are always “expired”.
Hi there, we're sorry for the inconvenience. We've checked your account and have already canceled the subscription for you. Thank you for your feedback. We'll continue working to improve the user experience. If you have any questions or need any help, please feel free to contact our support team at support@petkit.com.
Keeping my pets food and water fresh.
I’ve always stored in airtight containers so this just makes sense. Would need the desicccant to keep it fresh.
I want to cancel the subscription but you have made it impossible to find where to cancel.
We're sorry for the frustration. We've checked your account and have already canceled the subscription for you. Thank you for your feedback. We'll continue working to improve the user experience. Please feel free to contact us if we can help with anything else.
Bought the UVC water fountain bundle. In the bundle, desiccants was also selected so I purchased everything together. Come to find out, the desiccants are for the feeders and completely irrelevant to what I bought. Be careful in what you’re buying.
Its just a food ansorber To keep food fresh , i guess it’s doing what it’s supposed to do, no issues
Great Products!! Will continue to use them for my cat. Thank you PetKit!! 🙏🙏
Works great.
Desiccant
It does exactly what it’s supposed to do.
Works great
Desiccant
I don’t think it’s necessary my cat eats the food too fast for it to get old
Do not waste your money on this. It is difficult to figure out. I had a continual blinking red light and the control panel said the unit needed water. I unplugged it, emptied it, and refilled it. The red light was still blinking. I contacted the help line and was told that the blinking red light meant it needed to charge for at least an hour. Three hours later, it is still blinking, with a full reservoir of water.
I also purchased the automatic litter box from this company and it was a horrible unit (spend the extra money and get a Whiskers Litter Robot)!
Fortunately, Amazon advocated for me and refunded my payment.
In addition, when I contacted the online help, concerning the water fountains, the message responded with a lower case “i” referring to who or whatever was responding as well as start the sentence with the same lower case “i”. This may seem silly to some, but the lack of writing properly using correct sentence structure is definitely a sign of non-professionalism.
Desiccant
Keeps the cat's food fresh with long lasting results.
I’ve got the feeder and I’ve got the watering units and recently ordered filters and desiccant. Oh desucan! Love the products and the app is awesome. Keep up the great work. Someday when I hit lotto I’ll get a litter unit. Lol
I think the packs should last longer than 30 days
Received in a timely manner
The product was delivered in a timely manner and seems to be doing the job quite well so far.
A consistent product - just wish it lasted longer.
Desiccant
Love this product
Great like the product they are used by.
Keeps the food fresh as expected.
Handy to have on hand.
N/A
Dear Dina,
Thank you for reaching out. Your order was returned to our warehouse due to an incomplete address.
We have tried contacting you via email (support@petkit.com) and phone (+1-888-851-2770) but haven’t been able to reach you. Could you kindly provide your complete and updated address so we can promptly arrange for a replacement?
We appreciate your cooperation and look forward to your reply.
Best regards,
Candy

























