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At PETKIT, we work closely with media and social partners to improve pets’ living conditions through innovation. Our mission is to create a smarter, healthier lifestyle for both pets and the people who care for them.
If you need assistance, our team is here to help.
Customer Support & Order Assistance
📧 support@petkit.com
For product questions, returns, exchanges, or order-related issues, please contact our support team.
We aim to respond within 24 hours.
Press & Business Inquiries
Distributor Inquiries
Customer Service Phone
📞 +1 (888) 851-2770
Available daily:
9:00 AM – 12:00 PM & 1:00 PM – 6:00 PM (CST)
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WORLDWIDE OFFICIAL ONLINE STORES
All products purchased from our official online stores are warrantied according to the platform warranty rules.
GROOMING SERVICE
Grooming is one of the characteristic services of PETKIT Store. In order to avoid the stress reaction and keep the safety of pets, cats and dogs will be groomed in separate rooms. Dogs are also allocated different rooms according to their size. To avoid the risk of cross infection, the grooming table will be sterilized every time it is used. The grooming process is the same as the bathing service: pre-check - fill in the registration form – start the standardized grooming service. After the grooming is completed, you need to sign the registration form to take back your pets.
Address: 657 Brea Canyon Rd ste 5, Walnut California 91789, United States
Booking Service: +1 (909) 895-7741
Business time: 09:00am - 06:00pm (CST Monday-Friday)
RETAIL SERVICE
In addition to ensuring neat, clean, compliant and safe basic goods display requirements, we will try our best to comprehensively enrich product types and ensure sufficient quantity to meet customers' purchasing needs. PETKIT provides a one-stop supply platform with high product quality. Merchant can purchase at a appropriate price.
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